HEATAWAY

Heatway provides specialist thermal engineering and high-performance heat exchange solutions.

Heatway is a well-regarded name in the Australian thermal management sector, recognised for its history and expertise in providing high-quality heating and cooling solutions. The company provides a range of services, including the supply of specialised heat exchange components, maintenance, and system optimisation. Being an Australian-focused provider, Heatway has a deep understanding of the local market and the specific environmental conditions that cooling and heating systems face across the country. This local knowledge ensures that their products and services are tailored to provide durable and effective solutions for their clients.

The company’s focus is on providing prompt and affordable service while ensuring the quality and durability of their work. They supply parts for a wide variety of thermal system makes and models, and if a specialised component is required, they have the capability to facilitate its procurement or fabrication. Heatway’s comprehensive service approach aims to provide full value for their clients’ money and includes everything from design and engineering to commissioning and ongoing technical support.

As a leading Australian cooling tower service provider, FlowMatrix can supply spare parts and conduct repairs and maintenance on Heatway systems and associated components. They are not tied to any single manufacturer, which allows them to work on a broad range of units, including those from a long-standing brand like Heatway. FlowMatrix’s ability to service these systems ensures that clients can maintain their equipment to the highest standards, ensuring optimal performance and compliance with relevant Australian regulations. Whether it’s a minor repair or a complete system overhaul, FlowMatrix has the expertise to support Heatway equipment owners.

Common Faults & Solutions

One of the most common problems with any cooling tower is poor water quality, which can cause a range of issues. Scale formation is a frequent fault, where hard, crusty mineral deposits build up on the fill media and other surfaces. This acts as an insulator, reducing the tower’s cooling efficiency. Another major concern is biological contamination, such as the growth of algae or bacteria. This creates a slimy biofilm that can clog pipes and fill media, and in the worst cases, can lead to the growth of harmful pathogens like Legionella.

The solution? Maintaining proper water chemistry is crucial. This involves implementing a regular water treatment programme that includes chemical descalers to combat scale and biocides to control biological growth. You should also regularly monitor the water’s pH and conductivity to ensure it remains within the manufacturer’s recommended range. Routine physical cleaning of the basin, nozzles, and fill media is also essential to remove any build-up that the chemicals don’t handle.

If your cooling tower isn’t cooling the water to the desired temperature, it’s likely a problem with heat transfer. The most common causes are related to airflow and water distribution. A clogged or fouled fill media is a major culprit, as debris or scale can block the air’s path and prevent proper contact with the water. Similarly, clogged or misaligned spray nozzles can lead to uneven water distribution, causing “dry spots” on the fill and reducing the tower’s overall efficiency. Another cause is insufficient airflow, which can be due to a malfunctioning fan, a worn-out belt, or an obstruction in the air inlets.

To solve this, begin by inspecting the fill media and the spray nozzles. Clean or replace any fouled fill, and clear any blockages from the nozzles, ensuring they are correctly aligned to provide a uniform water pattern. Next, check the fan and motor. Make sure the fan is operating at the correct speed, and inspect the belts and bearings for any wear or damage. Clear any debris from the air inlets and outlets to ensure unobstructed airflow.

Cooling towers contain a number of mechanical components that are prone to wear and tear. Excessive noise or vibration is a tell-tale sign of a mechanical issue. This is often caused by a fan that has become unbalanced due to dirt build-up or damage, or by worn-out fan shaft or motor bearings. For belt-driven units, a loose or worn belt can also be a source of noise. Another common mechanical fault is a malfunctioning float valve, which can cause excessive water loss if it gets stuck open or is improperly set.

When you notice a mechanical issue, you should immediately shut down the unit and perform a thorough inspection. Check the fan blades for any damage and clean off any debris to restore balance. Inspect the fan shaft and motor bearings for wear and ensure they are properly lubricated. For belt-driven units, check the belt tension and alignment and replace any worn-out belts. Finally, inspect the float valve to ensure it is operating freely and is set to the correct water level.

While a small amount of water loss from evaporation and drift is a normal part of a cooling tower’s operation, a sudden and significant increase in make-up water consumption points to a problem. This could be caused by a leak in the cold water basin or its piping, which can be hard to spot if the leak is small. Another common issue is damaged drift eliminators. These are designed to catch water droplets before they are carried out of the tower by the airflow, and if they are cracked or not installed correctly, a lot more water than usual will be lost.

First, inspect the basin and all pipework for any signs of leaks and repair them with a suitable sealant. Then, check the drift eliminators. They are crucial for water conservation, so make sure they are in good condition and are properly fitted. Replacing any damaged eliminators will significantly reduce water loss.

Corrosion is a serious fault that can compromise the structural integrity of a cooling tower over time. It appears as rust, pitting, or other signs of metal degradation on the steel components. The combination of water, oxygen, and chemicals creates a highly corrosive environment, and if the water chemistry is not properly balanced, this process can be accelerated, leading to leaks and eventual component failure.

The best way to combat corrosion is to be proactive. Ensure your water treatment program includes a suitable corrosion inhibitor. For existing damage, you may be able to repair and apply a protective coating to vulnerable areas. For new installations or replacements, consider using corrosion-resistant materials like stainless steel for critical components.